Listen to an interview with Radio Ergo staff about their use of Freedom Fone
This presentation was developed for USAID’s FACET project webinar on Freedom Fone May 28, 2013.
Download a PDF version of the presentation (1.2MB).
I arrived in Nairobi early this week to help Radio Ergo set up a Freedom Fone service to be used to receive voice and SMS queries and feedback from Somali listeners living in and outside Somalia.
This patch fixes Bug #138 which results in calls coming through the Huawei dongles not being recorded properly in the CDR table, as well as not showing on the reporting page.
Download the tar file on to the Desktop of the PC running Freedom Fone
Open a command terminal and run the following commands.
Visiting Kenya a few weeks before their March 2013 elections I took advantage of the long delays on Nairobi's congested roads to chat to our taxi drivers about their opinions regarding preparations for the elections and the presidential candidates contesting it. They shared their thoughts willingly and not unsurprisingly had different perspectives.
Today Tina and I were scheduled to fly back to Harare from Nairobi. We’d had a busy, productive few days: interviewed staff at 3 organisations currently deploying Freedom Fone, visited communities in the field and installed v2.S.4 with a Huawei dongle for a user whose service had gone down due to a damaged MobiGater.
Things started well enough this morning, getting up in good time to catch our 6.15am taxi to the airport. Only it didn’t arrive as expected…
We dived into Nairobi morning traffic once more, this time to meet Evans and James of FIT Resources. FIT are building a business model around Freedom Fone to complement their work providing capacity building skills to small and medium-sized enterprises (SME's). The idea is to use Freedom Fone to provide audio content in the vernacular and to use it as a feedback channel to evaluate products or services via the Leave-a-Message function (LAM).
The second of the 2 partners hosting the Aunty Jane hotline in Nairobi made time to answer some of our questions this morning. Their publicity of the service has been widespread and includes Mombasa, Eastern and Nakuru in addition to Nairobi. Their callers include men but the service is predominantly used by young women.
Although without their own IT department, the retention of key, trained personnel has ensured that the service has been sustained and reliable since it went live over 6 months ago.
Akeyo has been a community health worker for 7 years. Fathiya is also a community health worker, living positively with HIV for the last 15 years and grandmother to 4 kids. Gathoni is both a community health worker and a sex worker and mother of 2.
We were privileged to meet and talk with these 3, who are helping the women of their community, each using their own experiences to break down barriers and empower women facing the same hardships and issues in Korogocho.
The purpose of our trip this week is to evaluate projects using Freedom Fone in Nairobi, specifically to understand their challenges and constraints and to celebrate their successes.